The UAE introduces a complete list of approved domestic worker recruitment centers

A new list of 103 domestic worker agencies in the UAE that have been approved and licensed has been released by the government.

For residents navigating the recruitment process, this exhaustive list is a useful resource, effective as of November 17, 2023.

Caution Against Unauthorized Centers

It is mandatory for residents to only work with authorized recruitment companies when hiring domestic helpers. The importance of not doing business with unlicensed maid service centers has been stressed by the Ministry of Human Resources and Emiratization (Mohre). Not only are there legal ramifications to be wary of, but there are also substantial social and health concerns connected with such endeavors.

Social and health risks

Residents put themselves in social and health danger when they deal with unlicensed agencies. A difficulty is that Mohre-approved agencies often hire untrained maids without service guarantees.

In addition, the health of domestic workers who are hired through unofficial means is a real worry since it increases the likelihood of infectious diseases. An additional complication is the possibility that domestic workers have a record of breaking the law.

Updated Agency List for Verification

Addressing the need for transparency and reliability, the Ministry has made available an updated list of 103 approved and licensed domestic workers' offices. Residents are encouraged to verify the credibility of agencies by reaching out to Mohre at 600590000. This initiative aims to empower residents with the necessary information to make informed decisions in the recruitment process.

Domestic worker centers
Al Ain

UAE's Domestic Workers Law

The recruitment of domestic workers in the UAE operates within a robust legal framework. The domestic workers law, designed to regulate the recruitment process, ensures fairness and protection of the rights of both employers and employees. This legislative framework establishes clear guidelines and obligations that contribute to a standardized and ethical recruitment environment.

Domestic worker centers

Penalties for violations

Stringent penalties are in place to deter violations of the domestic worker law. The severity of penalties increases based on the nature and scale of the violation. Notable violations and their corresponding penalties include the following:

  1. Engaging in Unlicensed Mediation: Fines ranging from Dh200,000 to Dh1 million and a potential jail term of one year

  2. False Information Submission: A six-month jail term and fines ranging from Dh20,000 to Dh100,000.

  3. Violations by Recruitment Agencies: Fines between Dh50,000 and Dh200,000 for various infractions, including employing domestic workers without a work permit and the closure of recruitment agency operations without settling workers' dues.

Domestic worker centers
Dubai Domestic worker centers

Importance of Compliance

Doubling penalties for repeated violations within a year underscores the importance of compliance with the established regulations. This approach emphasizes the commitment to fostering fair, ethical, and legal practices in the recruitment and employment of domestic workers in the UAE. Residents are urged to contribute to the welfare of domestic workers by aligning with authorized channels and adhering to the prescribed guidelines.

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